Administrative Remedy Program
Holding or rule used
- § 8.c(1), p. 5: form numbers are BP-9 (BP-229) for the institution, BP-10 (BP-230) for the regional office, and BP-11 (BP-231) for the Central Office.
- § 8.a, p. 4: under the Washington v. Reno settlement, for such period as it remains in effect, telephone billing or service-refund requests have a 120-day filing deadline; other telephone issues use the 20-day deadline.
- § 8.b, p. 5: a claimed reason for delay ordinarily should be supported by written staff verification; the Coordinator may reject a Request that bypassed informal resolution without a valid reason.
- § 9.a, p. 7: the BP-10 and BP-11 deadlines specify the date the appeal is received in the regional office or Central Office, not the mailing date.
- § 9.c, p. 7: the regional office for an appeal is the one for the institution where the inmate is confined when the appeal is mailed.
- § 10, p. 8: assistance is permitted, but no person may submit a Request or Appeal on the inmate's behalf; assistance does not excuse lateness unless staff caused the delay.
- § 11.b(2), p. 8: ordinary resubmission time after a correctable rejection is five calendar days at the institution, at least 10 at the CCM or regional office, and 15 at the Central Office.
- § 13.a, p. 10: a Request is logged at the institution where the inmate is housed when it is given to staff; after a transfer, the institution that first received it remains responsible.
- § 16, pp. 13–16: sexual-abuse remedies have no filing deadline, need no informal resolution, may be filed by third parties with the inmate's documented consent, and later appeals must be filed personally; emergency remedies are marked 'Emergency' with a 48-hour initial response.
Material limitation
Agency policy implementing 28 C.F.R. pt. 542, subpt. B and § 115.52; the regulations control where they differ. The Washington v. Reno telephone-claim period depends on a settlement whose current status was not verified.
Official source and pinpoints
BOP PS 1330.18 (Jan. 6, 2014): https://www.bop.gov/policy/progstat/1330_018.pdf
Subsequent history
Approved Jan. 6, 2014 by Director Charles E. Samuels, Jr.; rescinds PS 1330.17 (Aug. 20, 2012) (p. 2). No change notice listed on the BOP policy index on 2026-10-29. Read in full from the preserved snapshot.